Due to the nature of our products, all sales are final. Because homeopathics cannot be resold once shipped, we are unable to accept returns or offer refunds if you simply change your mind.
If you have placed an order and wish to cancel, you may do so within 3 hours of ordering, or before your item has been dispatched, whichever comes first. Eligible cancellations will incur a $12.50 processing fee to cover transaction reversal costs.
If your parcel arrives damaged, please contact us immediately so we can resolve the issue promptly.
Your privacy is important to us. We will never sell or share your personal information with any third party.
All payments are processed securely via DPS. Your credit card details are never stored on our servers or premises.
We aim to dispatch all orders within 24 hours of payment confirmation. Orders received after 12 noon on Fridays or over the weekend will be shipped on Monday.
Target delivery: Next business day (rural areas may take 2 days).
NZPost’s delivery window is up to 3 working days, and they do not permit disputes until 10 days have passed from lodgement.
Bio Body Alignment homeopathics are provided in the potencies advertised and are intended to support body detoxification and weight loss in otherwise healthy individuals. However, due to individual variability, results are not guaranteed.
By placing an order, you confirm that:
You have reviewed the information in the Downloads section of our website.
You’ve conducted your own research into the use and suitability of Bio Body products.
You have consulted your physician regarding any pre-existing conditions.
You accept full responsibility for monitoring your own results and will cease use and seek medical advice should any health concerns arise.
Use of Bio Body products is at your own risk. These formulations are not a substitute for medical advice or treatment.
By clicking ‘Submit Order’, you agree to purchase the Bio Body products selected, and acknowledge that your order is binding unless cancelled within the stated time period. You accept the terms outlined above and understand that homeopathic products cannot be resold once dispatched.
In some cases, orders may be dispatched before payment clears. If payment is not honoured after goods are received, the account will be referred to a collection agency, and you will be responsible for any associated fees. We will notify you prior to this action being taken.